When you type something into Google or one of the other search engines, yes there are others.
You do need to be really careful about the results that you get. Really read what they are saying, so many appear to be from the company that you want, but may in fact be fake pages.
For example you have a GPS it has free map upgrades. So you look up what you think is the manufacturer’s site to get them. But when you put in your details and try to update it says there has been a problem and to click on a link for support. The next thing you know you are on a call to a “Technician” who says your computer has a virus and you need to pay to have it fixed, usually $400 odd dollars.
So all that because you Googled the page…. If possible, use the link supplied in the instructions, or go to the manufacturers site first. Then find the software link from there. IF YOU NOT SURE ASK!!!!!
The good news is that most of the scammers that log into your computer don’t leave behind any malicious software. If they do con you into buying their “Antivirus” software, it can be removed and a real one put back on. BUT we have had them add passwords and change settings to allow themselves back in at any time. so always better to err on the side of safety.
If you get scammed, bring your computer in we will scan and check for malware, and any backdoors they may have left behind. Put on an antivirus and make it safe again. It can take a bit of time, so be prepared to leave it with us for a while. The scans are very thorough.